Shipping policy

Shipping

Nutsmore aims to process and ship orders as quickly as possible. Delivery time may vary depending on location and service availability.

Order Updates

Customers may receive order-related updates through email, SMS, or other communication methods.

Returns & Replacements

If you receive an incorrect, damaged, or missing item, please contact us within a reasonable time after delivery. Requests may require photo or video proof for verification.

Eligibility

Returns, replacements, or refunds (if applicable) will be reviewed based on the issue reported and product condition.

Non-Eligible Cases

Certain items may not be eligible for return due to hygiene and safety reasons. Each request will be reviewed case-by-case.

Refunds (If Applicable)

If a refund is approved, it will be processed through the original payment method or as per the available options.

Support

For shipping or return support, reach us at:

Call Us: +971 52 5489172
Email: sales@cupcha.ae